Cookie Policy

Last updated on: 18 February 2023
Our use of cookies and your options

By using this website with your browser settings adjusted to accept cookies you consent to our use of cookies and other tools to provide the products and services available on this website. If you would like to modify your browser to notify you when you receive a new cookie or to disable cookies altogether, please refer to Managing Cookies below.

Cookies and how we use them

Cookies are small text files that may be placed on your web browser when you visit our website or when you view advertisements we have placed on another website. Cookies allow your browser to remember some specific information which the web server can later retrieve and use. When you quit your browser, some cookies are stored in your device’s memory, while some expire or disappear.

Cookies are used primarily for administrative purposes, to improve your experience with our website. Examples of this would include the use of cookies:

  • To improve site security by “authenticating” you (i.e., verify that you are who you say you are) when you sign in to our site.
  • To keep track of your specified preferences such as language, time zone and timeouts after periods of inactivity.
  • To allow you to navigate our sites more easily by “remembering” your identity so that you do not have to input your password multiple times as you move between pages or services.

In addition to administrative uses, we may also use cookies in one or more of the following ways, depending on the website you are using:

  • To conduct research and analytics to improve our website and our products and services. This includes compiling statistical information concerning, among other things, the frequency of your use of our website, the pages visited and the length of each visit.
  • To display FEB advertisements when you visit websites of third parties with whom we have marketing relationships and to help us gauge the effectiveness of our advertising efforts. These parties may gather information concerning your use of other websites and provide us with de-identified information about you (such as demographic information or the names of sites where you have been shown ads) which we may use to provide you with more relevant and useful advertising.

For more information on how we collect and use information that is identifiable to you, please refer to our Privacy Policy.

Managing Cookies

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally by changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie.

 

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the “add-on settings” or visiting the website of its manufacturer.

 

As our cookies allow you to access some of our website’s features we recommend that you leave cookies enabled. Otherwise, if cookies are disabled, it may mean that you experience reduced functionality or will be prevented from using the site altogether.

 

Unless you have adjusted your browser setting so that it will reject cookies, our system will issue cookies when you access or use our websites or online services. By accessing or using our websites or online services you consent to FEB using cookies. In the event you refuse to accept cookies by adjusting your browser setting, some or all areas of our websites or online services may not function properly or may not be accessible.

 

To learn more about cookies, including information on what cookies have been set on your computer and how cookies can be managed and deleted, visit www.allaboutcookies.org.

How can you contact us?

If you would like to contact us in respect of any element of this Cookie Policy, including, without limitation and subject to applicable law, where you wish to access a copy of your personal data or where you wish to raise a complaint or grievance, please contact us at [email protected].

We may change or update portions of this Cookie Policy to reflect changes in our practices and or applicable laws and regulations. Please check this Cookie Policy from time to time so you are aware of any changes or updates to the Cookie Policy, which may be indicated by a change in the effective date noted at the beginning of this Cookie Policy.

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Corporate Governance

Finext Eastern Bank’s compliance program is robustly designed to identify and control the risk of compliance failure that could result in financial and reputational damage to FEB or to meet and adhere to regulatory requirements and standards.
The role of Compliance is to identify, assess, advise on, communicate, monitor, and report on FEB’s compliance with regulatory requirements. Policies and procedures for effective compliance are based on regulations established by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), in addition to regulations found in (including subsequent amendments):
FEB takes regulatory compliance with paramount importance. Our robust measures and policies are reviewed quarterly and monitored to ensure FEB is a diligent and responsible member of the global financial services community.