Guidelines for ATM Withdrawals

Important Tips for Hassle-Free ATM Cash Withdrawals
If you’re planning to withdraw cash from ATMs using your debit card, here are some handy tips to ensure a smooth and stress-free experience:
1. Remember Your PIN
It is essential to have your 4-digit PIN. This confidential code ensures secure access to your funds.
2. Account Selection
When initiating a cash withdrawal, please make sure to select either the “Savings” or “Current” account options. Avoid selecting the “Credit Card” option, as it is not applicable to debit card withdrawals.
3. Opt for Card's Base Currency
To minimize unnecessary fees, we strongly recommend selecting the base currency of your card (e.g., USD) instead of opting for the local currency when withdrawing cash. This prudent choice can help you save on conversion charges.
4. Be Aware of Withdrawal Limits

ATM withdrawal limits are generally predetermined based on your card type. However, it is important to note that certain ATM operators may have their own limits in place, which could be lower than the default amounts. You may check with local operators on their limits.

5. VISA Enabled ATMs

VISA debit cards are widely accepted at a vast majority of ATMs worldwide. Look out for the recognizable VISA or PLUS logos displayed on ATMs to ensure your card is compatible with the ATM network in use. It is always a good idea to check with the local ATM operator regarding any specific restrictions.

Now that you have these pointers in mind, go ahead and make your ATM cash withdrawals with confidence!

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The role of Compliance is to identify, assess, advise on, communicate, monitor, and report on FEB’s compliance with regulatory requirements. Policies and procedures for effective compliance are based on the Offshore Banking Act 1996 of the Commonwealth of Dominica in addition to regulations found in (including subsequent amendments):
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